FAQs

Please read our FAQs page to find out more.

How Long Will My Order Take To Arrive?

Orders placed before 3pm (Monday-Thursday) are dispatched on the same day. UK Customer orders are shipped on a next-day delivery service via TNT.

Do You Shop To Outside Of The UK?

Currently, we do not facilitate orders to outside of the UK. If there is a specific product that you are after, be sure to check our Dealer Locator to find your closest Ashdown dealer!

If you cannot find a local dealer, please do not hesitate to get in touch and we will try and assist!

Do Ashdown Products Come With A Warranty?

Yes! All Ashdown product purchased include a 5 year warranty, giving you peace of mind and long-term support.

For more information on warranties, visit our Warranty Info page!

Where Can I Buy Ashdown Spares and Accessories?

Spare parts, footswitches, and accessories can be purchased directly through our in-house service team. If you're looking for something specific, our team will be happy to point you in the right direction!

How Can I Contact Ashdown Support?

Our passionate UK-based team is always ready to help. You can get in touch by phone or email, and we'll be happy to assist with any questions.

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